diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8799413921
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
After opening the app, enter your registered mobile number and verify the OTP sent to you. This will securely log you in without needing a password or email. You can now easily access the app using this convenient login method.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you're still having issues, wait for the OTP to be sent after clicking the "send OTP" button, and allow the allotted time for it to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version from the store. This should allow you to log in and access the updated app without any problems. Once installed, you can play the app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from the money earned through gaming, excluding any bonus amounts collected. This means you can withdraw the money you've earned, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI ID, and bank details. This will ensure a smooth and secure experience. Filling out all necessary information is mandatory for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but delays can occur. When payments are delayed, users may need to wait for up to 24 hours. These delays can affect the overall completion time of the process in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Funds earned from playing games using the bonus can be withdrawn. Bonus earnings are for gaming purposes only and cannot be transferred outside the platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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